![]() This is a 24-hour line, so you can receive help at any time. Their pages are regularly monitored, and filing a complaint or asking a question on one of these platforms may be the quickest way for you to get help.įinally, if you need help enrolling in or managing your rewards account, you can also call their automated account system at 1-80. You can also reach out to Marlboro Rewards via their social media channels, such as Facebook and Twitter. Please note that these hotlines are open from 8am-11pm EST. ![]() Customers in the United States can call 1-80, while customers in Canada can call 1-80. Make sure to include all relevant information (such as your name, address, and Marlboro account number) in the body of the message.Īlternatively, you can call their customer service hotlines for immediate assistance. This will open an online form, which you can use to submit your query and have a customer service representative contact you. The first is to visit their website at com and click on the “Contact Us” link. If you have a question or need assistance concerning Marlboro Rewards, there are a few ways you can contact them. Ultimately, Marlboro decided to end the Miles program in order to remain in compliance with federal regulations and to protect their reputation. By doing so, Marlboro hoped to maintain a good reputation with the public and its customer base. Marlboro wanted to stay compliant with the FDA’s guidelines and decided to discontinue the Miles program in order to avoid any potential violations of existing laws. Furthermore, the FDA argued that Marlboro was marketing tobacco products to minors. The FDA believed that the program exposed minors to an increased risk of smoking, which was in violation of the Family Smoking Prevention and Tobacco Control Act. The company discontinued the program in 2018 after numerous complaints and pressure from the Food and Drug Administration (FDA). Marlboro’s Miles program was a popular loyalty system that rewarded customers with prizes and other rewards for purchasing Marlboro cigarettes. This new platform is set to launch in spring 2021. The new Marlboro Rewards platform also features a Rewards Library where members can browse and discover more rewards and exclusive content. Members can now access their rewards points, track their rewards and easily redeem them on the Marlboro website. ![]() This new rewards platform offers members even more great rewards like discounts on Marlboro products, special deals and exclusive content. This year, Marlboro has announced that they are transitioning their rewards program, Marlboro Miles, to a new platform called Marlboro Rewards. In fact, it is undergoing some changes in 2021. No, the Marlboro rewards program is not ending. These apps may help users to monitor and track their smoking activity, set quit goals and track progress over time, learn about the effects of smoking, get support and advice on quitting, or find alternate activities that can help reduce cravings. However, there are several other apps available in the App Store related to smoking and nicotine addiction. No, Marlboro does not currently have an app for iPhone. ![]()
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